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We are dedicated to delivering your order in a timely manner. The actual time and date your order is delivered is affected by the method of delivery or shipping you selected, weather conditions, security situation, and whether or not the destination is a remote or major location. Our delivery policies/shipping methods explain the delivery options available to you and how we process orders.

Prompt & Efficient Shipping

Our normal shipping time is 2 days following the receipt of payment/payment is credited to our accounts, unless your order is marked with special delivery instructions.

Shipping Charges

We offer FREE doorstep delivery to all over Pakistan by courier overland service on all orders in our coverage cities. See list of major destination covered in free shipping in Pakistan. Destinations not mentioned in the list might incur additional charges. In case you live in a place outside the coverage cities, please check with us before finalizing your order. Normal delivery time for overland service is 4-5 working days (holidays excluded) to the major destinations; destinations not mention in the list might take another 4-5 days or longer. (Faster shipping options also available after paying additional cost. Kindly check the preferred shipping option for final cost of shipping before checkout)

SHIPPING METHODS before checkout


Shipping Address

We do not deliver to Post Boxes or Private Bag addresses. Complete shipping address with landline and cell phone numbers must be provided for hassle free delivery. If you are unable to arrange physical address of your recipients you can query our help desk agent at: for further help.

Order Packaging

All orders are professionally packed for safe delivery within city. For all domestic deliveries across country we have to follow instructions of specialized delivery companies.

Delivery Service

For all incity deliveries we use our local in-house delivery agents. Incase of domestic or other cities deliveries we use selected specialized delivery companies.

Delivery Timings & Days

Our normal delivery hours range from 11:00 AM to 6:00 PM. Further it may vary due to remote locations. Consignment No. and contact Nos. of the delivery company will be provided to check delivery date and time.

Due to any in city mishap or strikes it may disturb the schedule. Bilal Brothers is not responsible for late delivery due to homeland issues.

When the Recipient Is Not Home

The agent may leave a note on the recipient's door asking the recipient to call and arrange a convenient time for re-delivery. Another option is calling the recipient first to arrange a delivery time. Incomplete or incorrect address or phone numbers may delay delivery and be subject to a PKR100 surcharge for re-delivery.

We encourage you review our terms and other content.

We deliver to

Abbotabad, Bahawalpur, Bannu, Chakwal, Dera ghazi khan, Dera Ismail Khan, Faisalabad, Gujranwala, Gujrat, Haripur, Hyderabad, Islamabad, Jehlum, Karachi, Kohat, Lahore, Mardan, Mianwali, Mingora, Mirpur A.K, Multan, Muzzafarabad, Nawabshah, Nowshera, Okara, Peshawar, Quetta, Rahim Yar Khan, Rawalpindi, Sahiwal, Sargodha, Sialkot, Sukkur, Timergara, Wah and Wazirabad.